How are these products made?
We use industrial size 3D Printers to create your products, often in combination with post-processing, like dyeing and polishing.
How does 3D printing work?
3D Printing takes digital files and turns them into physical products. It is often referred to as additive manufacturing, as the product is built up layer by layer in the material of your choosing. 3D Printing refers to several different processes that are applied based on the specific material type, including the most popular, selective laser sintering.
Why each figure price is different?
Price depends on the material amount used. We do our best to make it cheaper for everyone.
Where are your production facilities located?
We have two Factories of the Future, one in Long Island City, N.Y., and another in Eindhoven, the Netherlands. We also work with best-in-class manufacturing partners around the world.
We try to produce locally to ensure you get your order in a timely manner, at the lowest possible cost, and with a minimal carbon footprint.
What is the delivery time for the products?
Delivery time varies based on the material ordered and the shipping option selected. Usually one figure takes 6 days to be ready.
You can see the estimated ship date for your order in your shopping cart or on the order status page.
We do our best to get your orders to you as quickly as possible.
Once we’ve shipped your order, package transit time will depend on the shipping option and destination. All orders ship with a tracking number that you can use to monitor the status of your order in transit.
Why am I getting redirected to Shapeways?
Shapeways is our trusted manufacturing partner, which means that all transactions go through shapeways.com.
Their company is in the business since 2007 and currently is leading the 3d printing market. You can find more information on their website.